Security Guards

Churchill Security Guards

Founded in 1993, Churchill Security Guards has 15 years of knowledge and expertise in the security industry. Through the provision of unrivalled quality commercial security services to businesses operating in the public and private sectors, Churchill has achieved much success through building on its policy of integrity, credibility and partnership with all of its clients.

Churchill Security Guards – Professional, Reliable Security Services

Churchill Security Guards offers a complete range of security services delivered by a team of professional and fully licensed and vetted security guards. The security services available include Static Security Officers / Static Security Guards, Mobile Security Patrols, Key Holding and Alarm Response, SIA Training, First Aid Training and CCTV and Surveillance.

Churchill Security Guards – Customer Focused

As one of the industry’s leading security companies, Churchill’s emphasis on quality combined with an innovative and customer focussed approach to the provision of commercial security services differentiates them from other organisations operating in the sector. Churchill Security ultimately provide peace of mind, enabling our clients to focus on achieving their business objectives, rather than dealing with the worries and concerns associated with the security of their employees and premises. Churchill understands the importance of excellent customer service and ensure that each account is managed effectively and pro-actively. This is reflected in our impressive client retention record and our 24 hour 7 days a week support.

Churchill Security Guards – Employer of Choice – Investing in People

Moreover, Churchill recognises the importance of its employees in providing customer satisfaction and ensuring overall quality in service delivery. At Churchill Security we value our people and have made significant investment into the recruitment, training and development of our team. Indeed, we have found that through the launch of our training academy and through the continued commitment to personal and professional development a greater level of customer satisfaction and employee motivation has been achieved.

We value our workforce and have made significant investment into the recruitment, training and development of our team. The launch of our training academy for SIA and First Aid training courses coupled with on site Health and Safety and Risk Assessment training demonstrates our commitment to personal and professional development, enabling a greater level of customer satisfaction to be achieved across our existing customer base.

The following key objectives have been identified as compulsory ongoing training and development requirements for members of the dedicated security team:

Churchill Security Guards

Security Guards

Churchill Security recognises the importance of its guards in providing customer satisfaction and in ensuring overall quality in service delivery. We value our people and have made significant investment into the recruitment, training and development of our team. The launch of our training academy for SIA and First Aid training courses coupled with on site Health and Safety and Risk Assessment training demonstrates our commitment to personal and professional development, enabling a greater level of customer satisfaction to be achieved across our existing customer base. Churchill Security offers a complete range of security services delivered by a team of professional and fully licensed and vetted security guards.

Security Guards – Roles & Responsibilities

The roles and responsibilities of the security guards are quite diverse and are completely flexible to the specific requirements of the customer. Please note that this is not a comprehensive list of roles and responsibilities and is subject to any additional requirements or requests. The general roles and responsibilities of our security guards include:

• Physical Deterrent of Crime Reception Duties Customer Service Access Control Professional first point of contact Writing Reports & Logging Incidents Prevent Loss and Waste CCTV Monitoring Security Patrolling General Security Duties

Security Guards – Person Specification

The following key objectives have been identified as compulsory person specifications for Churchill Security Guards:

Quality Assurance Management

Churchill Security Guards recognise the importance of quality management and we are fully committed to our Quality Assurance Programme. Our Quality Management Systems have been externally assessed and registered as meeting the requirements of BS EN ISO 9001: 2000 for The Provision of Manned Security Services including Uniformed Mobile and Static Guards in accordance with BS7499: 2007 and BS 7858: 2006 and Key holding and Alarm response services in accordance with BS 7984:2001. A number of policies and procedures exist and will be implemented into the assignment instructions for the site to ensure continuous quality in service provision. An overview of these quality assurance documents and procedures are as follows:

Assignment Instructions & Risk Assessment

The assignment instructions are designed to assist our security guards in successfully meeting the needs of the customer. They set out a risk assessment survey and also provide specific instructions for the security guards when carrying out their duties on site.

As part of Churchill’s Quality Assurance Programme it is essential that the customer signs the instructions to acknowledge what has been agreed.  In partnership with the Churchill Management Team, the customer can alter or add to the assignment where they feel it is appropriate and may benefit service provision. The assignment instructions and risk assessment is used as a working document at site and referred to on a daily basis.

Loss & Waste Prevention Audits

The security of the premises and the prevention of loss and waste will be a major priority for the organisation. A series of weekly and monthly audits to closely monitor loss and waste will be carried out by the security team.

Log Book

Each member of the security team will log their activity and the duties carried out during each shift in the log book. Any other relevant information and/or observations will be noted in the log book which will remain located on site and contribute to the continuity of the flow of information between the team.

Incident Reports

Any incidents will be reported fully and in detail. A copy will be passed to the customer and the Churchill Security Management Team and form part of the review process of quality management and service delivery.

Online Roster / Schedule Management

A copy of the roster / schedule will be made available to the security team and the customer on a weekly basis upon request, detailing the shift patterns for the week ahead. This can be accessed online via a unique secure username and password.

Security Service Reviews

Regular security service reviews with the Churchill Security Management Team will form part of the quality assurance programme. It is proposed that monthly reviews be recommended, although this is completely flexible to the needs and requirements of the customer.

When you use our Security Guards service a trained, SIA licensed security guard will respond immediately to every alarm call from your business, day or night.

Our Security Guards service uses trained, SIA licensed security guards who will respond immediately to every alarm call from your business, day or night.

With our Security Guards service Churchill Security Guards is your first line of defence, responding to your alarm calls whether they are false or not.

All our security officers are adept at managing different circumstances from simply re-setting the alarm to dealing with potentially dangerous situations.

As part of our Security Guards service Churchill Security Guards will arrange boarding up and emergency repairs to minimise disruption to your business.

Security Guards Specialists

We have a proven reputation in our sector with some of the highest acolades and accreditations. We beleive in an quality commitment to service and our guards are permantly monitored and constantly reviewed.

National Geo-Graphic Security Guards Solution

Our security infastructure is second to none covering the whole of north-west. Security Guards is one of our speciality services. We offer a guaranteed Security Guards service with national geographic coverage. We are able to quickly respond to call outs within our service level agreement.

Flexible Security Guards Structure

We are able to offer a turn-key flexible Security Guards solution which can be tailored to your needs and requirements for each of your premises.

If you want more information about our Security Guards;

You can call Churchill Security on

Tel: 08000 111 310

to discuss any of your security requirements, or fill in an online enquiry form for a free no obligation Security Guards quote.